Refund policy

Returns
All exchanges and returns must be post-marked within 14 days of you receiving the items.  After 14 days a gift card or store credit will be issued. 

All items purchased at a markdown or from the Sale Store are final and are not eligible for return or exchange. 

To be eligible for a return, your item must be unworn and in the same condition that you received it. It must also be in the original packaging with original tags.

If approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment. 

Shipping
To complete your return, we require a receipt and/or proof of purchase to accompany your package. Please sent the item to: On Deck Clothing Company Inc., 10635 N Bay Shore Drive, Sister Bay, WI 54234, United States

Shipping charges are not refundable. Customer is responsible for shipping on returns, however, we will ship exchanges back to you free of charge. 

For any other questions or assistance send us an email at info@shopondeckclothing.com